Blackbell Homes Limited Privacy Policy

Last updated: 1st May 2024

Blackbell Homes Limited ("we" or "us") is committed to protecting the privacy of our customers ("you" or "user"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our painting services or visit our website.

1. Information We Collect

We may collect the following types of personal information from you:

  • Contact Information: such as your name, address, email address, and phone number.

  • Payment Information: such as credit card details or other payment methods.

  • Project Details: including information about your painting project, such as the type of service requested, the size of the project, and any specific requirements or preferences.

  • Communication Data: including any correspondence between you and us, whether through email, phone calls, or messages sent through our website.

  • Website Usage Data: collected automatically when you visit our website, including your IP address, browser type, operating system, and browsing behavior.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • Providing Services: to fulfill your painting requests, schedule appointments, and communicate with you about your project.

  • Billing and Payment: to process payments for services rendered and manage billing accounts.

  • Customer Support: to respond to your inquiries, provide assistance, and address any issues or concerns you may have.

  • Marketing and Promotions: to send you promotional offers, newsletters, or marketing communications with your consent.

  • Improving Our Services: to analyze usage trends, gather feedback, and enhance the quality of our painting services and customer experience.

3. Information Sharing

We may share your personal information with the following parties:

  • Service Providers: third-party vendors, contractors, or subcontractors who assist us in delivering our painting services, processing payments, or managing our website.

  • Legal Compliance: when required to comply with applicable laws, regulations, legal processes, or government requests.

  • Business Transfers: in connection with a merger, acquisition, sale of assets, or other business transaction involving our company.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure server infrastructure, access controls, and regular security audits.

5. Your Choices

You have the following rights regarding your personal information:

  • Opt-out: You can opt-out of receiving promotional emails or marketing communications at any time by following the instructions provided in the emails or contacting us directly.

  • Access and Updates: You can access or update your personal information by contacting us.

  • Data Deletion: You can request the deletion of your personal information, subject to legal requirements and retention obligations.

6. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete it.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us via email info@blackbellhomes.co.nz, call us on 022 172 6079, or visit us at 89 Nazareth Ave, Middleton, Christchurch 8024, New Zealand.